Document Details

Document Type : Thesis 
Document Title :
Reduction of Payment Duplicates Using IT Risk Assessment on Payment Processes at National Commercial Bank (NCB)
تقليل المدفوعات المكررة باستخدام تقويم المخاطر لعمليات الدفع المعتمدة على تقنية المعلومات في البنك الأهلي التجاري (NCB)
 
Subject : Faculty of Engineering - Department of Industrial Engineering 
Document Language : Arabic 
Abstract : The ever increasing importance of Information Technology (IT) in overall business operations of the Banking sector, the use of IT in any banking institution has become a major operational risk. The use of IT has provided significant benefits; however, it has brought serious risks that are not easy to be identified and may cause losses to institutions and their customers. This thesis, studies the root cause of duplicating single and bulk payments from IT’s perspective that cost National Commercial Bank more than SR 140 million in 2009/ 2010, in addition to the indirect financial losses. Current work considered the existing payment work flow from sources to receivers, and then analyzed each and every process to know weak points which caused or would have caused payment duplications. The study involves a combination of interviews, comparative analysis, incident history and process analysis methods to get a comprehensive picture of the payment issues, especially duplication issue, and to understand the IT risks in more detail. A complete methodology has been developed and used to identify major risks related to payments duplications. Set of compensating controls and long term actions have been recommended to reduce the impact of the identified risks. This is a multi objective study; starting with developing a comprehensive and dynamic picture visualizing the top payments operation risk areas, followed by design of the logical and workable segmentation to manage, prioritize and scope Payment Operation Risks, and Identify prioritized major Payment Operation risks and Recommended controls to mitigate identified payments risks. 
Supervisor : Dr. Ibrahim Abdulaziz Darrab 
Thesis Type : Master Thesis 
Publishing Year : 1433 AH
2012 AD 
Added Date : Saturday, July 14, 2012 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
أحمد محمد باوارثBawareth, Ahmed MohammedResearcherMaster 

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